We refer to the Websites, Apps, Social Media Pages, emails and offline business interactions together as the "Services".
"Personal data" means data that can be used to identify you as an individual or that relates to you as an identifiable individual. The Services collect personal data, such as:
We and our service providers collect personal data in a variety of ways, including:
We and our service providers may use personal data for the following purposes:
We do this to manage our contractual relationship with you and/or to comply with a legal obligation.
We do this with your consent or where we have a legitimate interest.
We provide personalised Services on the basis of our legitimate interest and, to the extent required by applicable law, with your consent.
We use this information to manage our contractual relationship with you.
We do this to manage our contractual relationship with you, to comply with a legal obligation and/or on the basis of our legitimate interest.
We share personal data as follows:
Your personal data is also used and disclosed by us where it is necessary or appropriate to do so, in particular where we have a legal obligation to do so or a legitimate interest in doing so:
"Other data" means any data that cannot be used to identify you as an individual and that does not directly relate to you as an identifiable individual. For more information, please see our Cookies or Similar Technologies Policy.
Use and disclosure of other data
We may use and disclose other data for any purpose, except where prohibited by applicable law. If we are required by applicable law to treat other data as personal data, we may use and disclose it for the same purposes as set out in this Policy for personal data. In some cases, we combine other data with personal data. In such a case, we treat the combined data as personal data for as long as it is combined.
We strive to implement appropriate organisational, technical and administrative measures to protect personal data at our Company. Unfortunately, no one can guarantee that a data transfer or storage system is 100% secure. If you have reason to believe that your interaction with us is no longer secure, please inform us immediately using the details under "Contact" below.
We offer you choices regarding the use and disclosure of your personal data for marketing purposes. You can deselect the following:
We will endeavour to comply with your request(s) as soon as possible. Please note that, if you opt out of receiving marketing emails from us, we may still continue to send you important administrative communications that you cannot opt out of.
If you want to request that personal data is corrected, updated, removed, restricted or deleted (erased) or want to request access to personal information; or if you want to object to or end the processing of personal data; or if you want to request a copy of your personal data for transfer to another company (to the extent you are entitled to such rights under applicable law), you may contact us using the details under "Contact" below. We will process your request in accordance with applicable law. If you are a California resident, please see the "Additional Information for California" section for more information about the requests you may make under the California Consumer Privacy Act (CCPA). Please state clearly in your request which personal data you would like to have changed or whether you would like your personal data to be deleted (erased) from our database. For your protection, we can only comply with requests for personal data linked to the email address you use to send us the request and we may need to verify your identity before processing the request. We will endeavour to comply with your request as soon as possible. Please note that we may need to retain certain information for our records and/or to complete transactions that you initiated before requesting the change or deletion (e.g. if you make a purchase or take part in a promotion, you may not be able to change or delete the personal information that you have provided until after the purchase or promotion is complete). You can also lodge a complaint with the EU/EEA data protection authority for your country or region of habitual residence or employment, or where an alleged breach of applicable data protection law is taking place. A list of data protection authorities is available at: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080
We retain personal data for as long as necessary or allowed with regard to the purpose(s) for which it was collected and in accordance with applicable law.
Criteria for determining retention periods:
We work with third-party advertising companies to place advertisements for goods and services that may be of interest to you when you access or use the Services and other websites and online services.
The Services are not targeted at anyone under the age of sixteen (16) and we do not knowingly collect personal data from anyone under the age of 16.
Your right to request the removal of content
If you are a California resident, under the age of 18, and a registered user of the Services, you may request that we remove any content or information you have posted on the Services by emailing us at email@example.com, pursuant to California Business and Professions Code Section 22581. Please note that your request does not ensure complete or comprehensive removal of content or information, because e.g. parts of your content may have been re-posted by another user.
Your personal data may be stored and processed in any country where we are located or where we employ service providers. By using the Services, you understand that your data may be transferred to countries other than your country of residence, including the United States, with data protection laws that may differ from those of your country. Under certain circumstances, courts, law enforcement, regulatory and security authorities in these other countries may be entitled to access your personal data.
ADDITIONAL INFORMATION ABOUT THE EEA: For some non-EEA countries, the level of data protection has been found by the European Commission to be adequate according to EEA standards (a full list of these countries is available here). For transfers from the EEA to countries not considered to have an appropriate level of protection by the European Commission, we have taken appropriate measures, such as standard contractual clauses adopted by the European Commission and binding Group rules to protect your personal data. For an explanation of these measures, contact us using the details under "Contact" below.
We ask that you do not provide us unsolicited with sensitive personal information (e.g. national insurance numbers, information about racial and ethnic background, political opinions, religion or other beliefs, health, biometric or genetic characteristics, criminal background or trade union membership) on or via the Services or in any other way.
Unit 2, Edgehill Drive
You can also contact our Group data protection officer at: firstname.lastname@example.org.
As email traffic is not always secure, please do not include credit card details or other sensitive information in your emails to us.
In accordance with the California Consumer Privacy Act 2018 (CCPA), we provide the following additional information about the categories of personal information we collect, use and disclose for California residents here.