A shower hose being replaced.
Online spare parts catalogue

The right spare part for your hansgrohe product

hansgrohe products offer outstanding quality and durability. But if something does go wrong as the years go by, you can find the right spare parts here – original hansgrohe ones, of course. Whether for older models or the latest products, you are moments away from finding replacement parts for the shower, tap or drain via the search here. Simply enter a search term or the article number.

Search for your product

How to find your spare part

Do you want to replace something on a hansgrohe product? Or maybe you’re looking for an accessory?

Shower hose being unscrewed from a Pulsify hand shower.
In this online catalogue, you will find spare parts for hand showers, overhead showers, shower mixers and other bathroom products from our brand.

Here’s the fast way to find what you need:

Use the article number on the hansgrohe packaging or simply type a term in the search bar, for example “Metropol basin tap”. This will take you to the results page:

  • Clicking on “Spare parts” will load the product detail page, where you can find out which products are compatible with this spare part and how you can purchase it. 
  • “Products” will take you to the product you are searching for. The exploded-view drawing under “Accessories and spare parts” shows all the product’s components, each with a number. Look for the number in the adjacent list to get all the required information on this spare part (article number, technical details, availability and more).

What happens if the product is no longer available?

Older products can also be found via the spare parts search. There will be a notice on the page telling you this is an older, discontinued product. But don’t panic! hansgrohe continues to supply spare parts for phased-out shower mixers, taps, overhead showers, other showers and kitchen taps for many years. Even if we no longer sell the finished product.

How to contact us

Do you need help searching for a product or spare part? We are on hand to answer your questions.

Contact us
Contact us

Write to hansgrohe using this online form.

Call us
Call us

Phone: 01926 242300
Mon - Fri 9.00 am - 5.00 pm