Product cleaning tips

Cleaning & maintenance

This page contains helpful tips and answers to frequently asked questions about cleaning and caring for hansgrohe products. Select the question that you need below to view the answer.

How do I correctly clean and remove limescale from my hansgrohe products?

We have compiled concise instructions on how to maintain the sheen and function of hansgrohe products over the long term:

As a general rule: Use a mild citric acid cleaner.

  • Do not use any cleaning agents containing hydrochloric acid, formic acid, chlorine bleach or acetic acid, as these can cause significant damage
  • Do not use any abrasive cleaning products or tools such as unsuitable scouring agents or sponge scourers
  • Clean using the prescribed cleaning agent dosage and with a maximum exposure time of 10 min
  • When spray cleaning, never spray the cleaning solution onto the hansgrohe products themselves. Instead, apply the spray to the cotton cleaning cloth
  • After cleaning, rinse sufficiently with clean water

Can you put an entire overhead shower in the dishwasher?

The plastic parts of the shower head are not designed for the high temperatures in the dishwasher's drying program. Only the metal spray disc is suitable for this. The precise procedure is illustrated in the enclosed installation manual.
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